Heathrow Airport Terminal 5, Premium Passenger FacilityHeathrow Airport Limited

Pascall+Watson have designed and delivered a new premium passenger facility at Heathrow Airport Terminal 5. The British Airways ‘First Wing’ exclusive route from check-in to lounge provides an exceptional passenger experience.

A unique material palette creates a distinct and contemporary environment whilst aligning with the terminal’s design philosophy, with timber veneer and geometric wall cladding combined with feature lighting.

New dedicated security lanes include bespoke furniture and products to provide a clean and efficient process area, within a relaxed setting.

Pascall+Watson worked closely with Heathrow Airport Limited, British Airways and the contractor team to deliver the premium facility within a challenging programme.

Value: £16m